- Are you pushing relevant information out, proactively, in the form of Q&A's or FAQ's?
- Are you responding to employees, only if or as questions arise?
- Are you planning to wait to communicate relevant changes with your new plan year communications [i.e. Open Enrollment]?
- Are you taking a "wait and see" approach and not addressing anything at this time?
A: Thank for your input on the Health Care Reform survey questions last week.
17 companies responded. The response was fairly evenly split between proactive/one on one messaging and a wait and see/wait for OE approach.
Of those who responded, many were eager for the results, so I hope you will find this information valuable as you determine your own communications approach.
The breakdown:
Open Enrollment: 2
Wait & See: 7
Proactive: 5
Respond: 1 on 1/OE 3
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